Responding to every student enquiry instantly

Responding instantly to students who contact your university is a top priority. However, it’s not all that easy to reply quickly, accurately and store a record of what they asked for together with your reply.

With prospective students across the world filling in forms, completing bookings and asking questions around the clock, it can easily get away from even the most organised recruitment officer.

And when you are able to reply, it can be tough to create quality content on the spot that is customised, useful, with compelling CTAs and matching your University’s brand.

Having the ability to set up automated communications solves these problems. For example, if an international student completes an enquiry form asking for more information about fees when you’re asleep, they will instantly receive a response with personalised content giving them some advice and helpful links to information about fees. Ensuring that at every possible moment, prospective students are getting quick and useful responses.

Automated communications also help you out by:

  • Guaranteeing your university branding is always correct - so the student immediately knows who you are.

  • Having pre-written responses that have been checked and double checked - ensuring the prospect receives only the best and most useful information.

  • Running 24:7, 365 days a year - never missing a chance to engage every single prospective student.

  • Sending out instantly, or to your scheduled timings - keeping your prospects engaged with a series of emails that send over a month.

  • Ending with a compelling CTA - communications with a positive Call To action (CTA) are the ones that increase response rates.

  • Being measurable - check your opens, clicks, undelivered, unsubscribed to see how your emails perform. 

  • Being 100% automated - once they have been set up, each one will send and continue to send until you turn it off. You never need to lift a finger again.

Student CRM has automated communications built in. Let us help you make student recruitment easier - book an online demo today.