We’re here to help

We offer a range of support options so your university can always access the help required when you need it.

24:7 you can send an email to our exclusive VIP email address.

One of the team will respond and resolve the issue during our office hours 09:00 - 17:30 Monday to Friday.

Our Help Centre is always open so you can search our online knowledgebase.

Submit a feature request. Join the community.
Ask a question. Or log a ticket.

09:00 - 17:30 Monday to Friday

Speak to us on our VIP number - reserved exclusively for our users to make contact directly with our CS Team.

We’ve made it easy to log a support ticket online directly out of our CRM 24:7.

You’ll then receive a prompt response during our office hours.

We will always have honesty, integrity and transparency in all we do.

We always put our customer’s interests at the heart of what we do.

At Student CRM we only have people who have a ‘can do’ attitude and a big smile.

We do what we say we'll do, when we say we will do it and keep you informed all the way.

We strive to deliver 5-star customer service to all of our clients.

We foster community and encourage our clients to participate in our forum with ideas and feedback.